WGplus housing assistance training programs
WGplus for beginners
Case worker:
- Basics for using the WG1 program
- Creating new files
- Creating new cases
- Special considerations for mixed households (Hartz IV)
- Deleting and adding individuals eligible for housing assistance
- Changes to an active approval (increase/decrease)
Administrators and case workers – WG1:
- Handling user properties
- Handling housing allowance office properties
- Adjusting the validity of rent tiers
- Deleting / adding mandatory codes and output codes
- Changing or adding street names
- Enter new bank account information
- Changing or entering new payee addresses
Administrators and clerks – WG2:
- Exporting files
- Generating calculation run files
- Generating validity check files
WGplus for advanced users
Case worker:
- Creating new files, e.g. for more than 10 individuals eligible for housing assistance and with reported income
- Deleting and adding individuals eligible for housing allowance
- Examples of increases/decreases
Administrators and case workers – WG1:
- Handling of user management
- Deleting old users
- Adding new users
- Assigning rights
- Deleting / Adding required metrics
- Modifying or adding bank details
- Create texts for ancillary invoices
- Enter or modify rent tiers
Administrators and clerks – WG2:
- Exporting files
- Errors detected during the plausibility check (related to multiple transactions)
Administrators and clerks – General:
- Installation
- Installing updates to the housing allowance database, news, help
- Errors when connecting to computer data sources (ODBC drivers)
Frequently asked questions (FAQ)
You can find an overview of dates and available spots for WGplus training sessions here: View overview
