The efficient solution for processing housing assistance

The housing allowance process is characterized by complex calculation rules, legal changes and a high administrative burden. Government agencies need a digital solution that combines legal certainty, procedural logic and practicality. AUCOTEAM’s WGplus software meets these requirements with a sophisticated solution that digitizes the housing allowance process—stable, user-friendly and powerful.

Optimized for the realities of local government administration

WGplus is a modular application specifically developed to meet the needs of housing allowance authorities. The software reliably supports case management for all processes—from application entry to decision generation. Changes resulting from housing allowance reforms or new calculation logic are provided regularly and in a timely manner as updates. This ensures that public administrations remain up to date at all times. WGplus is already being successfully used for housing allowance processing in North Rhine-Westphalia and Brandenburg.

Powerful features for every stage of the process

EGplus supports administrators with a clear interface, structured workflows and powerful additional features. The application fully covers all key areas of responsibility.

Structured processing of applications

  • Digital data entry with built-in validity checks
  • Automatic calculation of entitlements based on rent tier, income and household size
  • Management of change requests, partial approvals and recovery requests
  • Generation of decisions, including bulk notifications and transitional provisions
  • Deadline and task management, follow-up functions

Statistics and analysis

  • Core data collection functions for federal and state statistics
  • Predefined reports for case processing
  • Export and transmission interfaces in standard format
  • Logging of all statistically relevant changes

Additional features

  • Mail merge module for recurring notices and cover letters
  • Custom text modules for tailored communication
  • User management with a roles-and-permissions model
  • Complete logging for transparency and audit compliance
  • Integration with DMS, e-file, XWohngeld and registry interfaces

Technically flexible

WGplus is multi-user and multi-client capable, web-based and can be easily integrated into existing IT environments. The software is suitable for both on-premises deployment and data centers, and meets current data protection and IT security requirements.

Technical features:

  • XÖV-compliant interfaces (e.g. XWohngeld)
  • Browser-based operation without local installation
  • System-agnostic, low-maintenance, resource-efficient
  • Multi-client capable with integrated user and rights management

Certified by Microsoft

WGplus was tested by Microsoft testing partner "Lionbridge Technologies – VeriTest Division" and successfully passed the Microsoft Platform Test for ISV Solutions at VeriTest: Windows Client and SQL Server.

A systematic introduction – Reliable support

AUCOTEAM supports the entire process, from implementation to ongoing support. Thanks to our many years of project experience in the administrative sector, we ensure a quick and seamless integration—with direct access to our development teams and clear communication.

Our project approach:

  • Needs analysis and configuration
  • Training for business and IT staff
  • Documentation and support during implementation
  • Hotline, ticket system and ongoing support

Benefits of WGplus at a glance

Complete digital mapping of all relevant processes
Fast and legally compliant processing of housing assistance cases
High user-friendliness thanks to an intuitive interface
Ability to integrate with existing systems and processes
Ongoing updates in accordance with legal changes

Our references

WGplus is successfully used by local governments in North Rhine-Westphalia and Brandenburg. In addition, various contracts have been signed with municipal data centers and user groups. This speaks to the software’s performance—and the reliability of AUCOTEAM’s service and consulting offerings.
 

Request a list of references

Your contact for software

Mirko Wiedelmann
© AUCOTEAM
Mirko Wiedelmann
Head of Software

Would you like to learn more about WGplus?

Would you like to digitize your housing allowance processing, streamline workflows and ensure legal compliance?
Let us provide you with personalized advice. We would be happy to send you our “System Recommendations” information sheet.
 

Service & Support

Click the link below to access training courses for our WGplus housing allowance software.